Legal

Refund Policy

Last updated: June 2026 · Ireu Tech Education Pvt Ltd

Policy

Fair, clear, no ambiguity

Ireu's refund policy is designed to be fair to both students and the Group. Because our programs involve institutional partnerships, reserved seats, and pre-committed faculty, refunds are subject to the timelines below. Please read carefully before making a payment.

1. Startup Launchpad & School Programs

100%
Refund if cancelled 30+ days before program start (less ₹5,000 processing fee)
50%
Refund if cancelled 15–29 days before program start
0%
Refund if cancelled fewer than 15 days before start, or after the program has commenced

IISc certification fees and IIT Madras incubation fees paid to partner institutions are governed by those institutions' own refund policies. Ireu will assist with the request but cannot guarantee their outcome.

2. Events & Summits (India AI Summit, Student Fest)

→Delegate registrations: Full refund if cancelled 21+ days before the event. 50% refund 8–20 days before. No refund within 7 days or after event commencement.
→Exhibitor stalls: 75% refund if cancelled 45+ days before the event. 50% refund 21–44 days before. No refund within 20 days.
→Sponsorship packages: Governed by the specific sponsorship agreement. Please refer to your signed contract.
→If Ireu cancels the event: Full refund of all amounts paid, within 14 working days.

3. Ireu Magazine Subscriptions

→Digital subscriptions: Pro-rata refund for unused complete months, subject to a ₹200 processing fee.
→Print + digital subscriptions: Refund for unshipped issues at the per-issue rate. Shipped issues are non-refundable.

4. Non-Refundable Items

→Application / registration processing fees (clearly stated at checkout)
→Fees for programs or events already commenced
→Custom or bespoke corporate training engagements
→Fees paid to partner institutions (IISc, IIT Madras, BEST Univ.) on your behalf

5. How to Request a Refund

→Email contactus@ireugroup.com with subject "Refund Request — [Your Name] — [Program/Event Name]"
→Include your enrolment ID or payment receipt
→We will acknowledge within 2 business days and process eligible refunds within 14 working days to the original payment method

6. Disputes

If you are dissatisfied with the outcome of a refund request, you may raise a formal grievance through our Grievance Redressal process. Our Grievance Officer will review and respond within 30 days.

Need Help?

Reach us and we'll sort it out.

Email contactus@ireugroup.com Contact Us